Intelligent Patient Referral Management
Streamlines the Referral Process
Automate your Patient Referral Process and Combat Referral Leakage
iPRM provides an integrated referral management portal and enables a digitized and automated referral management processes that:
- Increases efficiency and time savings
- Reduces errors and delays
- Streamlines administrative tasks
- Integrates with EHRs and other systems
85%
No-Touch
Referral Processing
47%
Productivity
Improvement
30%
Reduced
Reworks
65%
Referral Leakage
Reduction
25%
Patient Referrals
Increase
The Challenge:
The client, with multiple service locations, was processing a high volume of referrals arriving from a variety of sources (various EHRs, emails, and fax servers) by manually reviewing the documents, and attaching them to patient charts in the respective EMR’s.
Compounded with communication issues, they were facing difficulties getting referrals processed quickly and providing patients their care in an efficient manner.
Our Solution:
A new intelligent patient referral management system was deployed the client saw dramatic improvements.
- Automated email alerts to various service locations and effective communication
- Quicker processing time for effective patient care
- Automated review of documents using document digitalization
- Tracking and reports provided for effective decision-making for the operations team
- Closing the referral loop
- Identification and quicker processing of new referrals adding business value with a high percentage of not missing the referrals
Centralized Referral Management
Customizable EHR Integration
Automated Closed-loop Feedback
Integrated Patient Communication
Close the Loop on Referrals
Eliminate Referral Leakages
Reduce Processing Time
Track the Status of Each Referral
Intelligent Patient Referral Management:
A Seamless Platform for Patient Care.
Care Orchestration
Alerts, notifications, tracking, and better analytics for operational decision-making.
Customizable Workflow
Streamlining the workflow reducing referral leakage
FHIR Integration
Flexibility of the application to connect with various healthcare systems
Appointment Scheduler
Appointments based on the nearest service location, availability, and urgency of care
Eligibility Verification
Validate if a new referral or existing referral, insurance validation, and consent forms verification with task creation accordingly