Synopsis of National Telehealth Policy Resource Center

SHELTON, CT – (March 20, 2020) – Yesterday the National Telehealth Policy Resource Center held a webinar and Q & A session to help clarify all of the recent policy changes due to the COVID-19 pandemic and how they affect providers and facilities. This organization is a division within the Centers for Connected Health Policy. Their website is a great resource: www.cchpca.org, and a full recording of the webinar and slides is available.

As this pandemic continues to evolve policies are changing rapidly. It is important to remember a few key points:

  1. Remember to check with your state’s regulations in regards to HIPAA, even though CMS has stated they will waive penalties at their discretion, you MUST still comply with state regulations. The federal waiver does not supersede state law, check with state agencies for specific requirements.
  2. Although CMS has waived requirements for licensing in regards to providers practicing in state they are not licensed in, state regulations are still in effect. Most states require that providers possess a license in their state in order to practice. The federal waiver does not supersede state regulations or requirements. Check with the specific state for further guidance.
  3. The same applies with the pre-existing relationship, although CMS will not audit compliance, you must follow state regulations.
  4. Private payers have their own requirements that still must be observed.
  5. If you are setting up a telehealth solution to continue to provide services to your patients, select a partner who is positioned to be a long-term solution that works for you practice and is compliant with all pertinent regulations.
  6. Lastly, please check with your malpractice insurance carrier to ensure that you are covered for telehealth as well as providing services in states you are not licensed in.

Saisystems Health’s MSO operates in 39 states. Contact us at 203-567-5260 or info@saisystems.com​​​​​​​ for specific questions on your state guidelines.