Is Your AI BS? The Truth Behind AI in Medical Practices

In the rapidly evolving landscape of healthcare technology, Artificial Intelligence (AI) has emerged as a beacon of hope, promising to revolutionize patient care, operational efficiency, and clinical outcomes. Yet, amidst this technological euphoria, a critical question arises: Is the AI being marketed to PALTC providers genuinely intelligent, or merely a facade of buzzwords? Let’s delve into this question, for an exploration of the pros and cons of using AI in medical practices. 

The Promises of AI in Healthcare

AI, at its core, offers unprecedented opportunities for improving healthcare delivery. From predictive analytics that anticipate patient deterioration to natural language processing for parsing unstructured medical notes, the potential is boundless.

AI can automate mundane tasks, such as appointment scheduling and billing, freeing healthcare professionals to focus on patient care. Moreover, AI-driven analytics can identify patterns in vast datasets, aiding in the early detection of diseases and personalized treatment plans.

In a recent article McKinsey & Co stated, “AI can help remove or minimize time spent on routine, administrative tasks, which can take up to 70 percent of a healthcare practitioner’s time.” *

The Reality of AI Implementations

However, the implementation of AI in healthcare is not without its challenges. Integration with existing systems often proves cumbersome, requiring significant time and financial investment. Privacy and security concerns loom large, as the handling of sensitive patient data by AI systems must comply with stringent regulations. Furthermore, the effectiveness of AI is heavily dependent on the quality of the data it is trained on, making it susceptible to biases that could influence clinical decision-making.

AI or Just Hype?

A concerning trend is the marketing of technologies under the AI umbrella that do not truly leverage AI capabilities. Some products are adorned with the AI label for their market appeal, despite functioning on basic algorithms that do not learn or adapt. This misuse of terminology not only misleads healthcare providers but also dilutes the genuine value that real AI solutions can offer. Distinguishing between true AI applications and those merely riding the AI hype wave is crucial for healthcare practices aiming to make informed technology investments.

Some AI is being marketed to the Post Acute Long-Term Care (PALTC) providers to create full encounters while listening to conversations with patients and providers. 

This type of AI will face significant challenges in long-term care settings, particularly when serving patients with mental health issues or dementia. These patients often exhibit symptoms like impaired memory, fluctuating cognitive abilities, and difficulties with language and communication, which can severely limit their ability to interact effectively with technology-based solutions.

The accuracy and efficacy of voice recognition systems depend heavily on clear, coherent verbal input, and the nuanced language or unpredictable responses common among dementia sufferers may lead to misinterpretations or errors.

Additionally, the personalized and empathetic interaction required for the care of these individuals might not be fully replicable by an AI system, potentially compromising the quality of care.

Features to Watch Out For

Genuine AI solutions in healthcare should exhibit features such as machine learning, where the system learns and improves from new data without being explicitly programmed. Look for capabilities like predictive analytics, natural language processing, and computer vision, which go beyond simple automation to provide insights and augment clinical decision-making. Transparency in how AI models make decisions is also vital to trust and verify the AI’s recommendations.


As healthcare practices navigate the complex terrain of AI adoption, discerning the real from the hype becomes paramount. While the potential of AI to transform healthcare is undeniable, the journey towards its integration is fraught with challenges that require careful consideration. For healthcare providers, the focus should be on seeking AI solutions that offer tangible benefits, such as improved patient outcomes and operational efficiencies, rather than being swayed by the allure of AI-labeled products lacking substance.

At Saisystems Health, we are committed to continuously evolving and improving PacEHR™, an electronic health record system powered by true AI technology, designed to meet the unique needs of post-acute long-term care practices.

Currently, PacEHR harnesses natural language processing to improve the accuracy and efficiency of coding an encounter. Based on the text in the encounter notes the AI recommends the most appropriate ICD codes for the encounter.

As we move forward, let us embrace AI with a critical eye, ensuring that our investments in technology genuinely enhance the quality of care we provide to our patients.

For a demonstration on the ease and accuracy of the process reach out and schedule a demo here


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